S Borg & Sons Ltd, operators of Park Towers Supermarkets, opened their first outlet in May 1995 at The Mall, George Borg Olivier Street, St Julians. Mr John Borg and his brother Mr Chris Borg are not new to this line of business; as their father Mr Salvo Borg was a co-founder of the first Supermarket on the island (Tower Self Service in Tower Road, Sliema) in the early 1960’s.
Park Towers Supermarket has built a reputation for quality and great service and this is evident by looking at the growth of their business over the years. At ‘The Mall’ in St Julian’s the original layout was that of 200m2, and over the years there were a number of expansions at this outlet to help better serve their clientelle and to continue ensuring that they could supply the widest choice at the best prices.
This outlet now has a layout of 1100m2 spread out over two floors with a modern frozen foods section, large dairy section, cheese and deli section, a bakery section and a butcher area. Due to the ever growing customer base of satisfied clients, in 2005 the company decided to further its investment and open another outlet in St Venera. This outlet is the epitome of modern shopping, with a layout of 2800m2 on three levels, and an accompanying 110 space car park facility.
Park Towers’ commitment to ensuring client satisfaction continues in the present - Our outlets are built to cater to your needs. Let us take our St Venera outlet as an example, where you will find the widest selection of products from the everyday basics such as pasta, cereals, beverages, baking goods, baby foods, kitchen supplies, health and beauty to much more. Within the supermarket we also have a state of the art butcher with a wide selection of fresh meat and other items. To further ensure your complete satisfaction, we have a fresh produce section with a wide selection of fruit, both local and exotic, as well as being fully stocked with all the fresh vegetables one could need.
A large Deli section with a modern counter to ensure a wide variety sure to satisfy our diverse clientele is conveniently situated right next to the bakery area, where you can find fresh Maltese bread as well as fancy breads and other baked goods. The frozen foods section is also very large and is a prime example of how Park Towers lives up to their motto The widest range at the best prices!
For those of you who love a good bottle of wine with your meals or are simply looking for a nice cooking wine, we also feature a wine area as well as stocking a wide variety of other beverages. On your way in/out, do not forget to go past the stationery area, and we hope you do not miss the white goods section where you can find many goods at great prices.
To ensure that the service is not only excellent but fast, the supermarket is equipped with 11 cash points next to each other, which are all active on busy days to ensure our clients are well taken care of. To improve shopper experience we also organise themes such as our Tropical week, these are accompanied by many special offers that we constantly have available for our clients.
In the future, we look forward to a continuation of our past and building upon the solid blocks of the present. It is our daily responsibility to ensure our clients are satisfied, and our future is full of plans to increase our client’s satisfaction.
Our new corporate website is the first step in one of the ways that we wish to improve our customer’s satisfaction - It is clear that in today’s fast paced world, technology plays an important role in reaching out to our clients and understanding them.
You will not only be able to communicate with us via our website and keep yourself adjourned with our latest offers, but also sign up to our loyalty scheme, as well as being able to apply to join our team and grow with us into the future. We are also active on various social media sites where you can get in touch with us, ask us any questions and keep up to date with our latest news. In future we also look towards furthering our presence online to facilitate your shopping with an online shop.
In keeping with our promise to ensure that we have the widest selection of products at great prices, we are currently working on further expanding our outlet in St Venera to offer you an even better shopping experience, beyond this we look forward to opening further outlets in the years to come to cater to a wider audience and increase our customer base.
Needless to say our main aim is to provide a pleasant shopping experience, which includes friendly and well mannered service from our trained staff, whom we try to teach daily that "this is what we do in life" - That is, offer the best products available at the best possible prices, that’s what our clientele love us for! That is what we will continue to do!